AVENTORA TRAVEL AGENCY L.L.C

Privacy Policy

Last Updated: 19 October 2026

At AVENTORA TRAVEL AGENCY L.L.C, we respect your privacy and are committed to protecting your personal information in accordance with applicable UAE data protection laws. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website or use our travel services.

1. Information We Collect

Full name, email address and telephone number.
Passport details, nationality and travel information.
Booking details, travel preferences and special requests.
Payment and billing information.
Website usage information, including cookies and technical data.

2. How We Use Your Information

Process and manage travel reservations.
Arrange hotels, flights, transportation and other travel services.
Communicate booking confirmations and travel updates.
Process payments, refunds and customer enquiries.
Comply with legal and regulatory requirements.
Send promotional offers where permitted by law and with any required consent.

3. Sharing of Personal Information

We may share necessary personal information with airlines, hotels, transportation providers, tour operators, payment processors and other authorized service providers to fulfil your bookings.

Some service providers may be located outside the UAE. International data transfers will be handled in accordance with applicable data protection requirements.

We do not sell customers’ personal information to third parties.

4. Data Protection & Retention

We apply appropriate technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.

Personal data is retained only for as long as necessary to fulfil its intended purpose or meet applicable legal obligations.

5. Cookies & Website Usage

Our website may use cookies and similar technologies to improve functionality, understand visitor activity and enhance the user experience.

Where required, visitors will be provided with appropriate information and choices regarding non-essential cookies.

6. Your Privacy Rights

Subject to applicable UAE law, you may request to access information held about you; correct inaccurate information; request deletion or restriction; withdraw consent where processing relies on consent; and object to direct marketing.

To submit a privacy-related request, contact info@aventora.ae.

7. Third-Party Websites

Our website may contain links to external websites. AVENTORA is not responsible for the privacy practices of independent third-party websites. We encourage visitors to review their respective privacy policies.

8. Changes to This Privacy Policy

AVENTORA may update this Privacy Policy to reflect changes in legal requirements, business operations or website practices. Updates will be published on this page with the revised effective date.

9. Contact Information

AVENTORA TRAVEL AGENCY L.L.C
Trade License No.: 1584232
Office No. 690, Owned by Dubai Industrial City LLC, Bur Dubai – Saih Shuaib 2, Dubai, United Arab Emirates
Email: info@aventora.ae
Phone / WhatsApp: +971 50 517 6482